7 - Be sure the problem you are reporting is not already known, or
8 maybe even already solved. Source of information include the BUGS
9 file, the mailing-list archives at http://www.via.ecp.fr/ml/videolan/
10 and your old friend Google.
12 - Be sure to be using a recent version. Bug reports against old
13 versions of vlc are likely to be ignored, because changes in the
14 program may make it impossible to reproduce the bug, or may even have
17 - Give as many details as possible about your problem! Better too
20 - Don't forget to say which version of vlc you are using (0.2.91,
21 CVS snapshot from 21 Dec 2001, Debian packages 0.2.92-4). It is
22 important to tell us where you got the packages from (web site, CVS,
25 - Also, your platform is very important. vlc runs on a lot of
26 different operating systems, so you should at least provide your
27 operating system name and version (Windows 98, Debian Linux woody,
28 BeOS, ...) and your CPU (Pentium 3, Sparc, PowerPC, ...).
31 * Reporting a ./configure or make issue
33 - Give the full log showing the problem:
34 ./configure <options> > logfile.txt 2>&1
35 make 2>&1 > logfile.txt 2>&1
37 - When dealing with a ./configure issue, please provide the generated
40 - Your compiler brand and version may be relevant here as well.
45 - Try to reproduce the crash and to explain how you reproduced it.
47 - A gdb backtrace can be useful. For it to have any meaning, vlc
48 should have been compiled with debug symbols (add the --enable-debug
52 * Where to send bug reports?
54 - Use the Bugzilla interface at http://bugzilla.videolan.org/. If you
55 do not want to leave your email address, just use "guest" as both the
56 username and password. You will not be notified about the evolution of
59 - The vlc-devel mailing-list is also a good place to discuss issues
60 with all developers, but bug reports are better sent to Bugzilla.